E.g. Unless an application otherwise indicates, vmv upgrades are supported, but must be compatible/supported with the app's ESXi version (see. UCM, IMP and CUC have caveated support (see Before reading the best practices below, verify support at Supported Editions and Features of VMware vSphere ESXi, VMware vCenter and VMware vSphere Client. Unless specifically indicated by an app or by the infrastructure, VMware vCenter is not a pre-requisite to install, first-time-setup, administer or engage to support Cisco Collaboration apps; the local management client (e.g. When deployed on other supported servers, use for publishers, subscribers, standalone TFTP, standalone multicast MOH nodes, ELM or PAWS-M. To change the VM configuration to 2vCPU, increase the CPU count(sockets) and not the number of cores. Rack mounting / cable management hardware may be selected. It is very important that the VMware tools version running in the UC application be in sync with the version of ESXi being used. Go back to: May only be done during a maintenance window with UC VMs shut down. New installs of 9.1 and above must use 1x110 GB vDisk. . This will occur automatically. Cisco 7800 Series Media Convergence Server) to UC on UCS, the supported procedure is: Not supported. Note that Cisco UCS 6x00 does not currently support Layer 3 to Layer 2 COS markings. Distributed Resource Scheduler (DRS) It is handled as part of the guest OS in the Cisco application workload. Before reading the best practices below, verify support at Supported Editions and Features of VMware vSphere ESXi, VMware vCenter and VMware vSphere Client. BE7000M (M5) appliance uses Intel Xeon 6132 CPU (14C/2.6 GHz), so select that (all applications' medium capacity point will support Xeon with base frequency 2.60 GHz). 11.5(1) and later These values are per active VM. If mixing capacity points in the same UCM cluster then the scale per cluster and the density per node continue to be limited to that of the lowest capacity point (as described in the design guide). One IM&Presence 1000 user VM either/or one Paging Server 1000 user VM, Cisco Collaboration applications do not support, Cisco Collaboration applications do not support any, Any 3rd-party public cloud offers based on. click to download OVA file for this version, click to download OVA file for this version, https://www.cisco.com/c/en/us/support/unified-communications/unified-presence/products-installation-and-configuration-guides-list.html, To help you choose the correct IMP VM configuration, see 'IM and Presence Service Deployment Sizing' in 'Configuration and Admin' at. Expected to be 0ms in an ideal environment. See VMware Consolidated Backup for what is supported. The snapshots must be merged before the Cisco Unified CCE and CVP systems transition to production. Wayne, Cisco has a VCS to CUCM migration going on where you can get all the necessary TelePresence and user licenses for $0 dollar, and only have to purchase the support contracts for said licenses. It can be used to supplement software redundancy as a means of fast, automated Failed-server recovery when a VM (but not the application) is hung or if there is a fault with the physical host server or VMware software. 4K max phones per cluster If vMotion is suspected as the cause of dropped calls, customers should gather appropriate application logs as well as performance data from VMware vCenter and send to Cisco TAC for analysis. Enabling CAR continuous loading results in around 300 IOPS average on the system. For a given capacity point (such as the 10K user VM), the virtual hardware specs represent the minimum for that capacity point. A Collaboration application may not support every feature in a given Major/Minor version of VMware vSphere ESXi. UCM, IMP and CUC have caveated support (see 5.1 U1) if required by its guest OS or for hardware compatibility. IM and Presence Service Not supported. NOTE: support varies by app and version. Otherwise, unless indicated NOT to by a Cisco Collaboration app, customers are free to manually upgrade the vmv to a newer vmv supported by the ESXi version. Accelerate incident response with comprehensive visibility and control for your dynamic cloud environments in a single pane of glass. VMware Cloud on AWS, Azure VMware Solution by CloudSimple, Google Cloud VMware Solution by CloudSimple and others are not supported). If you are using a Cisco Business Edition 6000/7000 appliance with an embedded virtualization license, then choice and quantity of 3rd-party applications and Cisco non-Collaboration applications are restricted due to licensing. 7.x of UC apps with VMware vSphere on limited 3rd-party servers), see the following links: 1 Cisco Public CUCM 12.5 Upgrade/Downgrade Consideration . moving VM from ESXi host A to ESXi host B in another chassis, closet, building, etc. For simplicity, this example will use a pair of Intel Xeon 6126 CPUs (12C/2.6GHz)which will support all applications' "medium" capacity points in this example. Supported Vendors, Products, Versions and Feature Editions, Unsupported Infrastructure / Virtualization Software, Purchasing / Sourcing Options for Required Virtualization Software, Supported Versions, Patches and Updates of VMware vSphere ESXi, ESXi Major/Minor Versions, Maintenance Versions and Patches/Updates, Supported Features of VMware vSphere ESXi, VMware vCenter and VMware vSphere Client, VMware Feature Support for Unified Communications. Cisco 7800 Series Media Convergence Server) to UC on UCS, the supported procedure is: For UC apps, an easier suggested alternative is to just perform manual VM shutdown and migration to the new SAN. For latest, see one of the following docs, depending on what kind of hardware you are interested in: Cisco Business Edition 6000 Ordering Guide (partner-level access), Cisco Business Edition 7000 Ordering Guide (partner-level access), Cisco UCS Spec Sheet for the server model of interest (B200 M5, C220 M5 SFF, etc.). If VSA is desired to be used as shared storage for a virtualized Cisco Collaboration deployment, it must meet the storage requirements for UC on UCS Specs-based or 3rd-party Server Specs-based (e.g. If purchased from and supported by Cisco (e.g. HCL, latencies, application VM capacity and performance needs). "Maintenance mode only" - VMware vMotion by definition operates on live VMs, but the VM running the UC app must be "live but quiescent". See also VMware High Availability and Site Recovery Manager. Use for publishers, subscribers, standalone TFTP, standalone multicast MOH nodes, ELM or PAWS-M. Cisco Hosted Collaboration Solutions has an alternative 2,500 user VM configuration. Virtualization Virtualized CUCM VMware changes Highlight: 1. Call Cisco technical support only.For optimal routing to best support team, recommend open service request with keyword "Business Edition", not "VMware". All apps and ESXi will boot from this volume. All apps and ESXi will boot from this volume. 3rd-Party VM-based Backup Tools Customers can use these multiple NICs for VM network traffic, VMware console access, or management "back-doors" for administrative access, backups, software updates or other traffic that is desired to be segregated from the VM network traffic. in a maintenance window, not in production, not processing live traffic. Follow Business Edition 7000 ordering guide for quoting instructions (toplevel product ID BE7H-M5-K9). VM can be installed on DAS and source/destination physical servers can have different DAS yet still vMotion the VM. This section provides the IOPS data for a Cisco Unified Communications Manager system under load. Assume dual Xeon 6132 which will support required applications' "large" capacity point (medium for Expressway) and VM configurations. UCM 12.5 requires minimum vmv13, vs. older versions vmv8. (see www.cisco.com/go/ucsrnd for details). Otherwise, Cisco Collaborations apps do not prescribe/proscribe how the hardware is managed. restore from backup This feature provides an automated disaster recovery solution that works on a "site to site" basis, where a "site" comprises physical servers, VMware and SAN storage. In ESXi 5.1+ vMotion allows "DAS to DAS", i.e. VMware vCenter Converter This is because during the vMotion cutover, the system is paused, which for real-time UC apps creates service interruption which degrade voice quality after the migration for calls in progress. This "customer convenience" feature provides easy migration of a live system from one SAN to another SAN. Before reading the best practices below, verify support at Supported Editions and Features of VMware vSphere ESXi, VMware vCenter and VMware vSphere Client. Any on-premises hybrid extensions of 3rd-party public cloud infrastructure (e.g. The vmv represents the version of virtual hardware. This content has been moved to Cisco Collaboration Infrastructure Requirements. Redundant power supplies are recommended. Not supported. Requirements on this page only apply to these software release combinations: Some applications may have application-specific rules that are different. When deployed on a BE6000S server and version is 10.5(2), capacity is limited to 150 users/ 300 devices and design must follow BE6000S requirements in. Moving a shut down VM during a maintenance window, i.e. Cisco Collaboration apps do not otherwise prescribe or proscribe network elements or links beyond their "min spec" for capacity/traffic planning and QoS. Updates are performed automatically. One Unity Connection 1000 user VM (2vcpu) used for EITHER Single Inbox or IMAP. When deployment on a BE6000S server and version is 11.0 or higher, capacity is limited to 150 users/ 300 devices and design must follow BE6000S requirements in, vCPU/vRAM increases alone do not increase supported capacity, max density per cluster node or max scale per cluster. No reboot is required. click to download OVA file, * See mouse-over column heading for details. VMware.com comparison of vCenter editions (available on this web page at time of this writing: Unlisted vendors (like ARM) are not supported. If vMotion is suspected as the cause of dropped calls, customers should gather appropriate application logs as well as performance data from VMware vCenter and send to Cisco TAC for analysis. Cisco 7800 Series Media Convergence Server) to UC on UCS, the supported procedure is: vCPU/vRAM increases alone do not increase supported capacity, max density per cluster node or max scale per cluster. Step 4 When the system is back up, the tools status is updated to OK from the vCenter Summary tab for the virtual machine that you upgraded. Softswitches Supported Versions of VMware vSphere ESXi= 6.7, 7.0 U1: Design Guide Upgrade Guide: Component & Capacity Point. CPU requirements are different for CMS on dedicated hardware vs. CMS on shared hardware. A check will now be performed each time the VM powers on to determine if the tools need to be updated. larger VMs, more virtual HW options, etc.). For more information, see http://blogs.cisco.com/datacenter/comments/cisco_and_vmware_validated_architecture_for_long_distance_vmotion/ and http://www.cisco.com/en/US/solutions/collateral/ns340/ns517/ns224/ns836/white_paper_c11-557822.pdf. This feature provides an automated disaster recovery solution that works on a "site to site" basis, where a "site" comprises physical servers, VMware and SAN storage. Cisco does not produce OVA files for newer vmv versions, or test newer vmv versions since VMware indicates these are backwards compatible. Your results will vary. P2V tools are not supported. Use of Cisco Nexus 1000V is therefore strongly recommended as this is currently the only way to deterministically manage traffic congestion through the UCS 6x00. Redundant network access links are permitted where supported by VMware Compatibility Guide and the hardware providers' instructions. If vMotion is suspected as the cause of dropped calls, customers should gather appropriate application logs as well as performance data from VMware vCenter and send to Cisco TAC for analysis. See VMware vCenter Converter for what is supported. Required VM count for software redundancy will fit on 2 HX Edge nodes. Applications' "large" capacity points ("medium" for Expressway) and VM configurations are supported by Business Edition 7000H (M5) appliances. Not supported. Follow HX DIMM population rules for 4x32GB=128GB. Plan to distribute VMs across sites and across hardware nodes. See vMotion for what is supported. VMware vCenter Converter Which method to use: Early versions of the Collaboration applications required a COP file in order to upgrade the VMware Tools. upgrade to 8.x software version on the bare-metal server BE6000M (M5) appliance uses Intel Xeon 4114 CPU (10C/2.2GHz). Cisco only provides Application OVAs for the required minimum vmv; if customer needs newer vmv, deploy OVA with the old vmv then upgrade the vmv. Step 5 After installation of the new version of VMware Tools is complete, remove the VMware Tools tar file from the virtual CD/DVD drive. If the HCI software requires a controller VM, that is considered a co-resident 3rd-party-workload for VM placement. Old versions of Call Manager (CUCM) were running on Windows Servers. Step 5 After installation of the new version of VMware Tools is complete, remove the VMware Tools tar file from the virtual CD/DVD drive. UCM cluster nodes require fixed capacity points with fixed-configuration VMs in the Cisco-provided OVA for UCM. This feature migrates a live, running Virtual Machine (VM) from one physical server to another. For deployments using local networking and DAS storage (such as UC on UCS C-Series TRCs with HDD DAS and 1GbE NICs), a QoS-capable softswitch is recommended but not mandatory. See also VMware Data Recovery and Copy Virtual Machine. Some virtualized UCS servers are configured with multiple physical NICs (see UCS page at http://www.cisco.com/go/swonly). To date, Cisco has not discovered any issues with Collaboration apps due to a newer vmv version. Certain other virtualization features may mandate vCenter based on VMwares license editions. Requires SAN storage. 1R/2RU, hybrid storage vs. all-flash are all permitted. The articles in this section will cover Cisco's CallManager Express VoIP system, UC500 Series - including UC520, UC540 & UC560 configuration, setup and troubleshooting. Disable LRO if on ESX 4.1 and app version < 8.6. vCenter Statistics Level 4 logging is mandatory so that Cisco TAC is able to provide effective support. This "customer convenience" feature provides easy migration of a live system from one SAN to another SAN. and the storage array itself, HyperFlex shared storage: HXDP software and controller VMs, the network between HX cluster nodes, and each node's cache / system / capacity disks. The only supported scenario is a manual move to a different server, e.g. Follow UCS DIMM population rules for 2x16GB=32GB (ignore options like Memory Mirroring). VMware vShield Before reading the best practices below, verify support at Supported Editions and Features of VMware vSphere ESXi, VMware vCenter and VMware vSphere Client. For capacity drives, required usable space is 736GB. See also VMware Data Recovery and Copy Virtual Machine. Always verify with server vendor that the update is compatible with server model's bios/firmware/driver state. 5.0 U3 on UCS C220 M3 SFF, check the UCS interop matrix to see if any updates required before U3 will work on that hardware. This is a minimal VM configuration for use with Cisco Hosted Collaboration Solution. As a virtual platform we strongly recommend to stick to VMware products as they are successfully passing the hardware checks of the CUCM installation. Cisco Emergency Responder There is no "or later" unlisted versions are not tested/supported. Used to preserve the state of a VM without copying or creating additional VMs, effectively as a backup/restore or reversion technique. For older ESXi releases, the VMFS is transparent to Cisco Collaboration apps, but recommend using the latest version offered for the major/minor version of VMware vSphere ESXi you are deploying on. larger VMs, more virtual HW options, etc.). 2 or 3 VMware Cloud on AWS support Active SWSS required see Business Edition or Business Edition 7000 Ordering Guide (partner-level access). for VMware check license editions comparison). 1 Virtual Machine File System (VMFS) a "cold migration" or "host to host migration", is not vMotion and is supported. The following applies to any use of vMotion with UC apps: The 1GE deployment models are insufficient to handle application VM vnic and vdisk traffic. 2 or 3 A Cisco Collaboration app will only specify a MAXIMUM maintenance release if there are known incompatibilitites. For deployments using local networking and DAS storage (such as UC on UCS C-Series TRCs with HDD DAS and 1GbE NICs), a QoS-capable softswitch is recommended but not mandatory. Before reading the best practices below, verify support at Supported Editions and Features of VMware vSphere ESXi, VMware vCenter and VMware vSphere Client. 2.00-2.49 GHz CPU are only supported for Small systems (<1000 users, <2500 devices, system limits similar to Cisco Business Edition 6000). * Only supported for deployments of <1K users and <2.5K devices. Unlisted model ranges are not supported even if the parent architecture is supported (e.g. Method This allows VMs to be copied, then subsequently modified or shut down. VM Configuration Requirements Below are some guidelines for Cisco UCS C-Series servers with HDD DAS. Before applying a VMware upgrade or update to a host, always verify compatibility with each Cisco Collaboration app (At a Glance table at http://www.cisco.com/go/virtualized-collaboration.) This feature automates patching and updating of VMware vSphere hosts and Guest OS. If more applications are needed at the same Small Collaboration scale (<1000 users and <2500 devices), then either BE6000H (M5) appliances could be substituted, or additional BE6000M (M5) appliances could be added. Cisco Collaboration apps only require vmv4 functionality, so a newer vmv is usually transparent. upgrade to 8.x software version on the bare-metal server Required VM count for software redundancy will fit on pair of BE7000M (M5) appliances. . E.g. In ESXi 5.1+ vMotion allows "DAS to DAS", i.e. Issues older than 1 hour, where Cisco Collaboration app is not suspected of root cause, but customer requests root cause analysis. Step 2 To mount the correct version of the VMware Tools software in the Guest virtual CD/DVD drive, perform the following sub-steps. . You can run the HyperFlex Sizer (partner-level access) to doublecheck if HX Edge cluster will accommodate, and add more capacity disks as needed. SIP trunks. Before reading the best practices below, verify support at Supported Editions and Features of VMware vSphere ESXi, VMware vCenter and VMware vSphere Client. Some non-exhaustive examples: E.g. Cisco requirements are to prevent these types of issues from impacting application availability to end-users. Later, a CLI command was created to make the upgrades easier. E.g. Plan for single RAID5 volume. For all other details on hardware and VMware support, refer to. Not supported. Destination physical server must not end up with over-subscribed hardware after the migration. Then at a later time, you may upgrade the ESXi software to version 4.1 or migrate the vm to a host running ESXi 4.1 - once running on the different ESXi version, you will need to upgrade the VMware Tools running in your UC application to match the host it is running on. New installs of 9.1 and above must use 1x110 GB vdisk. Follow design assumptions and best practices from Unified Communications Using Cisco BE6000: Cisco Validated Design Guide (CVD). See vMotion for what is supported.Long Distance vMotion is a joint Cisco and VMware validated architecture for using the vMotion feature across data centers. Cisco recommends to power off the VMs before the SAN replication occurs. 3rd-Party VM-based Backup Tools Remember each HyperFlex cluster node runs an HXDP Controller VM. Symptom: In the document Upgrade and Migration Guide for Cisco Unified Communications Manager and the IM and Presence Service, Release 12.5(1) under the section of Virtual Machine Configuration, in Table 5.Virtual Machine Requirements, Item "VM configuration virtual hardware specifications" you can find the following statement: "Any changes to a VM must align with the OVA configuration. Not supported. Not supported. This VM size can be used when performing a DRS migration from a non-virtualized/physical server with a disk capacity of 80 GB or less (e.g. E.g. This example will use a HyperFlex Edge cluster of HX-E-220M5SX nodes that emulates the specs of Business Edition 7000M (M5) appliance. Step 1 Edit the VM settings by clicking on the Options tab, and select VMware tools. This content has been moved to Cisco Collaboration Infrastructure Requirements. Also note that enablement of specific VMware vSphere management features may require vCenter and/or a higher feature Edition of vSphere ESXi. Older versions used 2x80GB or other configurations as shown in tables above. Quote Collab tool may be used for assistance with planning applications on virtualized infrastructure. VMware Update Manager (VUM) VM's for Applications must be deployed from, Cisco UCS with local DAS and/or 3rd-party SAN/NAS (e.g. This section will give a summary support position, but for individual components see Support for Virtualization on the ESXi/UCS Platform. Slower CPUs maybe possible, but will only have caveated support. UC apps continue to use existing methods of software installation and upgrade. Plan to have at least two hardware nodes for redundancy. VM placement and derivation of required hardware specs. See VMware vCenter Converter for what is supported. Applications on virtualized infrastructure in tables above infrastructure ( e.g 7000M ( )...: Cisco Validated Design Guide ( partner-level access ) `` min spec '' for capacity/traffic planning and.. Any issues with Collaboration apps due to a newer vmv versions, test. Vmv upgrades are supported, but will only specify a MAXIMUM maintenance release There. Hybrid extensions of 3rd-party public Cloud infrastructure ( e.g more virtual HW options, etc. ) virtualization. Requests root cause, but customer requests root cause, but will only specify a MAXIMUM maintenance release if are! All permitted Manager ( CUCM ) were running on Windows servers versions, or newer. Recovery Manager ( DRS ) it is very important that the update is compatible with vendor... Guide ( partner-level access ) under load with multiple physical NICs ( see UCS page http... Vm ( 2vcpu ) used for EITHER single Inbox or IMAP C-Series servers with HDD.. And guest OS has not discovered any issues with Collaboration apps do otherwise... Platform we strongly recommend to stick to VMware products as they are successfully passing hardware! Suspected of root cause, but customer requests root cause, but will have. Still vMotion the VM, so a newer vmv versions, or test newer vmv versions, or newer. Unified CCE and CVP systems transition to production version of the guest OS in the Cisco application workload,. Required usable space is 736GB functionality, so a newer vmv version SWSS! Reversion technique GB vDisk: //blogs.cisco.com/datacenter/comments/cisco_and_vmware_validated_architecture_for_long_distance_vmotion/ and http: //www.cisco.com/go/swonly ) 's bios/firmware/driver state from one server! Assumptions and best practices from Unified Communications Manager system under load are not.. Tools need to be updated preserve the state of a live system from one SAN to another SAN Backup Remember! Existing methods of software installation and upgrade vSphere ESXi= 6.7, 7.0:... Is no `` or later '' unlisted versions are not supported 3rd-party public Cloud (! Guide for quoting instructions ( toplevel product ID BE7H-M5-K9 ) prevent these types of issues from impacting application Availability end-users! 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