All ordering information (including names and credit card details) is encrypted using a "secure sockets layer" for maximum security. Cinema tickets may be purchased through the Vue websites listed in paragraph 8.1 below ("Site") or the Vue telephone booking line ("Booking Line") using a credit or debt card approved by us. If any provision, or part of a provision, of these terms and conditions is found by any court or other relevant authority to be illegal, invalid or unenforceable, that provision or part-provision will not form part of these terms and conditions but the legality, validity and enforceability of the rest of these terms and conditions will not be affected. 2. To process a request from you, we will need to confirm your identity to ensure were accessing the right data. No cash alternative is available to the prize and it cannot be transferred, sold or exchanged. MasterCard and Maestro are registered trademarks of MasterCard International Incorporated and its affiliates. In all other circumstances, our liability to you shall be limited to the price paid for your ticket. If you do not agree, you can withdraw your consent at any time by managing your cookies in the links below. Alternatively you can obtain a copy of the latest Ticket Terms by contacting Vue Guest Services via our webform through our FAQs page here. The "Spark" design Ticket prices for different categories of seating vary by screening and by site. The delay in using the gift card is not the consumers fault. In the UK, children under 12 years of age are permitted to view films with either a U, PG or 12a certificate, provided always that: Unless expressly stated otherwise, performances starting at or after 10.30pm are strictly for those aged 18 regardless of a film's certificate. Will these be waived? 4 - Private screenings Vue's Guest Admissions Policy and Ticket Terms apply to any purchase of tickets and visit to any cinema operated by Vue (or a group company of Vue). Now you know how to check how much is on a gift card, be smart with your spending by browsing the impressive range of gift cards for every occasion at Kroger. For more details on our use of such technologies, click here to see our Cookie Policy. Currently, the balance of a Gift Card may only be redeemed at the till point of any cinema operated by Vue (or a group company of Vue) in the United Kingdom and may not, for the avoidance of doubt, be redeemed online or by telephone. 3. You may not assign such rights and obligations. and You can opt out of marketing by selecting unsubscribe in emails, by adjusting the preference settings on your Vue account or by emailing [emailprotected]. Ask a cashier or Customer Care associate to check your balance. 6. Incomplete, inaudible and/or illegible entries will be disqualified. You can: Standard seat tickets for selected Super Saver screenings are available for purchase for 5.99 via the Vue app or myvue.com, and for 6.99 if purchased at a till or ATM at the venue. 12. Step 2: Select the [Check Value & Status] button. Promo is when the business is loading a gift card without collecting money, i.e. 1 - Big Screen Events including but not limited to live, encore and recorded screenings of Comedy, Dance (including ballet), Events, Family Animation, Film Festivals, Innovation (such as lectures/talks), Knowledge (such as documentaries), Limited Releases, Music, Opera, Re-Releases, Special Previews, Sport, Theatre and TV. Vue Bristol Cribbs Its an unfair situation so they have to change their T&Cs temporarily to take account of the current climate. The minimum amount of credit that can be loaded onto a Gift Card at any time is 5 in venue and 10 online. 4 - Private screenings 4. Protect Gift Cards & e-Gift Cards as cash. Find out how to keep your money safe with tips We keep your data to enable us to fulfil our contractual and legal obligations to you, to provide services whilst you are an active Vue member or user of our website or app, or where required by law or to protect legal rights. The Standard 2D admission ticket is valid as part payment for 3D, Xtreme, Scene, Gold and IMAX. Each e-code is valid for one admission ticket and must be used at the time of exchange and cannot be exchanged for gift cards. Use of this website constitutes acceptance of giftcardmall's 2. On occasion there could be a compelling legitimate interest to keep processing your data. Photographic identification (for example driving license, passport or any other photographic identification that we deem to be acceptable) may be requested prior to permitting entry into 12A, 15 and 18 certificated films in the UK, or into 12A, 15A, 16 and 18 films in Ireland. 3. 4. In this statement, the term Vue International refers to Vue International Holdco Limited and all of its subsidiaries. 9. The total amount payable will be displayed as the headline ticket price inclusive of the booking fee. Additional charges apply for 3D screenings, 3D glasses, IMAX or Xtreme screens and VIP/Recliner seating upgrades (where available). 9. By using our site to purchase tickets you will provide us with certain personal and payment information. 2. The balance of a Gift Card may not be refunded, except where you purchase the Gift Card online and exercise your right of return in accordance with paragraph 17. Vue International Bidco plc 10. 10. 16. This card is not a credit, charge or cheque guarantee card. See Gift Card for terms and applicable fees. This means if a company has a binding clause and if there is a force majeure event which means services are suspended and cant be performed under the contract, the contract cant be cancelled. Such reports will be subject to manual human moderation. Once proof of purchase with the gift card is provided, the refund will be credited to the gift card. You are responsible for configuring your information technology, computer programmes and platform in order to access the website. Sorry, no matches found, want to go to What's On? 7. How to help others and donate to food banks this winter, DIY investors: 10 common mistakes to avoid, Mortgage down-valuations: Tips to avoid pulling out of a house sale, Five tips for surviving a bear market mauling. Blackhawk Network Inc. Privacy Notice 10 - Movie Marathons (multiple films for one price) If a company goes bust, youve lost your money. Providing incorrect information (such as a false name or address) will mean you are ineligible to enter the Competition. No responsibility can be accepted for entries lost, delayed, misdirected, damaged or undelivered. 17. Create account. 17. Vue Merthyr GENERAL The data controller in relation to the data provided by customers for Test & Trace is Vue Entertainment Limited, 10 Chiswick Park, 566 Chiswick High Road, London W4 5XS. Disqualification: Without limiting the options available to us, we reserve the right at any time to disqualify any person from participating in the Competition if we regard them as being in breach of these Terms or any applicable laws or any other terms and conditions referred to in these Terms. Your rights You will receive a voucher for your 3D glasses, which you can take to any designated collection point in the cinema to collect your 3D glasses before the film. Use it to buy tickets for films and other event screenings, VIP upgrades, snacks and drinks in any Vue in the United Kingdom (excluding the Republic of Ireland). The Gift Cards are not cheque guarantee, credit or charge cards. Click[Next]. The quoted price offer is not valid in conjunction with the following ticket packages/screenings: Purchasing your tickets There will be one winner for each calendar month during the Competition. Please note that not all advertised ticket offers will be available for tickets purchased in person at the cinema, and in some cases you may need to purchase tickets in advance online to benefit from such offers. Persistent cookies are on your browser and may last for a year or until you delete them. 6. Email address or physical address to which the gift card was sent. This includes an option to raise the matter through a confidential whistle-blowing hotline and email contact address. Our customer service team are available from 9am-7pm, daily. We also want to ensure that all of our guests have a fair opportunity to book tickets, so we try to encourage our customers to only book tickets for screenings which they know they can attend. Here's how you can check your amazon gift card balance in case you are not sure how much of it is remaining. Film times This is known as a "verbal authorization" and it protects cardholders from unauthorized purchases. 2. ensure that every supplier with whom we do business is taking appropriate steps to ensure that modern slavery or human trafficking does not occur within their business (or their own supply chain). Voucher is valid at all VUE cinemas (except the Republic of Ireland). Use it to buy tickets for films and other event screenings, VIP upgrades, snacks and drinks in any Vuein the United Kingdom (excluding the Republic of Ireland). This involves us making an assessment of when we can rely on our legitimate interests. When you sign into Wifi networks at our cinemas and give your number to gain access we and the Wifi provider will check this number and keep a record of this. 8 - Our Screen Other than as set out in paragraph 3.2 above, parent(s) and/or guardian(s) shall have sole discretion as to whether or not their children are accompanied. But the moment thats cancelled and you get a voucher, that protection stops. 10 Gift Voucher. In the event that we are not able to satisfy ourselves as to the modern slavery and human trafficking policies or procedures of a potential supplier, we will not conduct any business with that supplier. Green Dot Corporation NMLS ID 914924. Your rights Information on Vue members. If you are experiencing issues with your Vue Pass vouchers, you will need to get in touch by the following below: Email: VueContactUs@ellomedia.com or alternatively on 0330 134 0262 If you are having problems using any vouchers on the website, we do recommend double checking codes entered into the website for mistakes. This offer is subject to availability, and there is no cash alternative. The promoter shall not be liable for any failure or delay in performing its obligations to the winners and any guests if such delay or failure is caused by circumstances beyond its reasonable control. Skip to content. Such changes will be posted on www.myvue.com. This allows you to access your account. You can also contact us by email at [emailprotected], If you have any queries in relation to data protection, please email us at [emailprotected]. Vue Harrow For the purpose of the rules set out in this paragraph 3, an adult is a person aged 18 years or over. For 3D films, you may purchase 3D glasses at your chosen cinema. Valid for a single use only and cannot be re-instated or replaced once redeemed (this includes if you cancel your booking). Any remaining balance of a Gift Card will be forfeited on expiry under condition 15 above or withdrawal or cancellation under condition 16 above. You must comply with the spirit of the following content standards as well as the letter. Tickets are valid on Super saver seats at the below sites (upgrades are available at a fee / fee varied according to the site chosen): Vue Aberdeen, Vue Accrington, Vue Altrincham, Vue Barrow, Vue Basingstoke Festival Place, Vue Bedford, Vue Birkenhead, Vue Blackburn, Vue Bolton, Vue Bristol Cribbs, Vue Bromley, Vue Camberley, Vue Cambridge, Vue Cardiff, Vue Carlisle, Vue Carmarthen, Vue Cheshire Oaks, Vue Cleveleys, Vue Cramlington, Vue Croydon Grants, Vue Cwmbran, Vue Dagenham, Vue Doncaster, Vue Eastleigh, Vue Edinburgh Ocean, Vue Edinburgh Omni, Vue Eltham, Vue Exeter, Vue Farnborough, Vue North Finchley, Vue Finchley Road, Vue Fulham Broadway, Vue Gateshead, Vue Glasgow Fort, Vue Halifax, Vue Hamilton, Vue Hartlepool, Vue Hull, Vue Inverness, Vue Islington, Vue Lancaster, Vue Leeds Kirkstall Road, Vue Leeds The Light, Vue Livingston, Vue Bristol Longwell Green, Vue Manchester Printworks, Vue Manchester Lowry, Vue Merthyr Tydfill, Vue Newbury, Vue Newcastle Under Lyme, Vue Northampton, Vue Oxford, Vue Piccadilly, Vue Plymouth, Vue Portsmouth, Vue Preston, Vue Reading, Vue Redditch, Vue Rhyl, Vue Scunthorpe, Vue Sheffield, Vue Shepherds Bush, Vue Southport, Vue Birmingham, Vue Stirling, Vue Stroud, Vue Swansea, Vue Thanet, Vue Thurrock, Vue Torbay, Vue Watford, Vue West End, Vue Westfield, Vue Westfield Stratford, Vue Worcester Vue York. 25. You are also responsible for ensuring that any persons with access to the website through your internet connection are aware of these terms of use, and that they comply with them. 566 Chiswick High Rd, Customers buying tickets in venue will, on arrival, be provided with a link or QR code leading to an online form where this information can be provided. Sale, in the United Kingdom (excluding the Republic of Ireland). Use of Vue gift vouchers and cards is also subject to the Gift Card Terms & Conditions. The judges decision is final. To send you emails including offers tailored to your perceived preferences where you are a Vue member and your preference settings permit this. Gift Cards should be treated as cash. Vue Glasgow Fort If your gift card does not have a PIN, please visit your local bakery-cafe and an associate will be happy to check the balance at the register. Vue Blackburn If you are resident in the Republic of Ireland, you agree that these Terms shall be governed by Irish law and any dispute arising under or in relation to these Terms and/or the Competition shall be subject to the exclusive jurisdiction of the courts of Ireland. "Site" means any of Vue's websites and/or applications which can be used to purchase Vue cinema tickets, from to time, including www.myvue.com (and its sub-domains), and Vue's iPhone application. 1. At all times, we will endeavour to ensure that advertised film schedules are materially accurate and that films are shown in accordance with such schedules. This gift card can only be redeemed at Vue Cinemas in the UK (not online or over the phone) towards tickets or refreshments. You'll need to collect your cinema tickets from the Vue box-office. Q) If an event or an experience is cancelled, what does the law state in relation to a refund? To check your gift card balance . The issuer of these cards is U.S. Bank National Association, pursuant to a license from Mastercard International Incorporated and Visa U.S.A. Inc. Mastercard is a registered trademark, and the circles design is a trademark of Mastercard International Incorporated. 11. Each of our brands is operated as a separate business unit, with local management in each jurisdiction reporting to the group head office located in London. To provide and improve our products and services, including in-cinema Wifi, and to respond to you if you contact us. 12. We collect information when you use our services or purchase food and beverages at our cinemas. Typically, you'll find a toll-free number you can call to discover your balance. Concession tickets We record static or moving imagery of customers and staff via CCTV systems in our cinemas for the prevention and detection of crime, for safety and security reasons and to support the effective management of our business operations by monitoring visitor experiences at our cinemas. 4. Vue Northampton Refunds will be made to the same payment card used to make the booking and cannot be returned to gift cards. The cinema managers decision is final. Purchaser's name and recipient's name. You must not rely on the information on the website and you acknowledge that you must take appropriate steps to verify this information before acting on it. Just head to our gift cards site and click Check Your Balance. Information we receive from third parties. Top-up your gift card. Ask a cashier or Customer Care associate to check your balance. Interference with the Campaign: Any attempt to deliberately damage or undermine the content or legitimate operation of the Competition is prohibited and may be a violation of criminal and/or civil laws and in these circumstances we reserve all our rights and remedies. If we make any changes or updates to this notice we will post these here. Share them with employees as a thank you or an incentive to motivate behavior and drive results, gift them to clients, and more. The total amount payable will be inclusive of the booking fee. Vue Inverness This Acceptable Use Policy applies to all users of, and visitors to, the Site. All prices and fees include any applicable value added tax. There are several ways to manage cookies. Vue owns the copyright in the content published on the website except where otherwise indicated by a third party's proprietary notice. 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