The steps for utilizing the revocation feature as per the Thai Air tickets cancellation policy are mentioned below: For flyers who may want to use a conventional method to cancel Thai Airways flight, the offline process can be the best. Notwithstanding this, THAI remains committed to extending the utmost attention and care to all customers who have pending ticket refund requests. In its judgement, on Thursday, the court reviewed proposals to amend the plans in respect of creditors abroad who are threatening to seize Thai Airways aircraft because of outstanding debt despite the bankruptcy process. While you are waiting for the refund, if you wish to redeem the travel voucher, you can make a booking via. We ( Airfleetrating.com ) are an online travel agency based in the USA. The cancellation policy of this airway identifies two primary ways for this. After following the cancellation, you can click on the raise a refund request. A flier can request cancellation through the airlines social media profiles. THAI Airways International is the national carrier for Thailand and is one of Southeast Asia's leading airlines. Firstly open the main website of Thai Airways.2. Assuming that a carrier like Thai Airways reverses a booking because of natural calamities, a flyer will not be paid any reimbursement. 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Whether you may wish to cancel a flight within or after one day of purchasing, this policy will provide you with every opportunity to do so. Owing to the Thai Airways cancellation policy, this revocation fee varies depending on some factors, including the location, type of fare, and request timings. It also expressed concern about the airline incurring further debt. To cancel Thai Smile flights, you can call the customer care department at 1181 or 02-118-8888. Flights from Bangkok to Brussels. Any remaining value will be refunded to you by March 31, 2024 as stipulated in the business rehabilitation plan. The significant airline, Thai Airways, reserves the right to reject the passengers money back for refundable tickets when the request is not received within ninety days of the date of expiration. Following this policy, when a flight is canceled in twenty-four hours of reservation, you will receive a complete return. Find the lowest prices for flights from Chengdu to Kuala Lumpur and enjoy award-winning service and in-flight entertainment from Thai Airways See all great offers! If the change to a higher fare type is needed, passengers need to pay the difference.-Passenger can choose to fly via another destination in Europe. Thai Airways refunds possible, reorganisation approved. Did you miss a connecting flight? Later, you may have to pay a reversal fee when needed. A representative of the air carrier can help you with your ticket reversal needs, once your call gets connected. Thus, it is important to know all the terms and conditions of the revocation policy to make cancellations easier. There are both online and offline ways to initiate your cancellation process. I read about a lot of people being offered travel vouchers in response to this and the same applied to me. It has been designed with a variety of travel factors in mind. Thai Airways Refunds due to Covid - any luck? Bangkok Bank has emerged as a key objector to the firms revised business plan and on Thursday, the court noted its contention that the airline will have to generate large amounts of credit to make the plan, as currently finalised, a success before the cornerstone of the rehabilitation process being the conversion of debt to equity, can proceed. No one arrived. All rights reserved. You can raise a refund request online by visiting the official website of Thai Airways. 2. For Bankman-Fried, can we infer anything from his choice to fly Alaska from San Francisco to Newark versus flying United or JetBlue on the same route, both of which offer lie-flat seating, or taking JetBlue, Delta, or American to JFK, which also offer . The airline has reduced its aircraft fleet to 58 planes, in the process, selling off 45 aircraft while it is expected to have taken delivery of three new Boeing 777-330 ER aircraft in October with two of these planes already delivered on October 18th and 19th while the third is due on October 26th. Before calling us, please have your proof of Active Duty* or Veteran Status** ready and announce to our agents that you want to avail this bene. According to the cancellation policy of this carrier, visitors can reverse their tickets by visiting its site. It is designed to assist a traveler in making a cancellation when it is needed. Thai Airways flies to nearly 84 destinations in more than 37 countries, with four different flight classes, which are Economy Class, Premium Economy Class, Royal Silk Class (Business Class), and Royal First Class (First Class). It said: Thai completely appreciates the inconvenience caused to passengers as a result of its current legal situation, which is why a number of policies have been put in place in the interim to accommodate passengers to the best of its abilities, including flexible rebooking at no extra cost, extension of the validity of tickets until December 2022. Several flights on THAIs flight map have been forced to cancel. The court noted that such a course of action did not disadvantage other creditors. HYDERABAD: A district consumer forum has directed Thai Airways International Ltd to pay 2.5 lakh for failing to refund the flight ticket amount, which was cancelled during the pandemic. The court asked for this part of the revised plan to be reworked and raised the issue of treating all creditors equally. Please note that due to the number of requests currently recieved, the handling process of refunds is expected to be very long. Under revised provisions, agreed by the court on Thursday, these payments are expected to be paid, in many cases through the refund of credit card payments, to passengers by the end of January 2024. Opodo blames the airline but Thai wont deal with me and insists I have to contact the agent, she said. expand_more. To initiate the process, kindly navigate the Thai Airways website. Once you have entered all the required information, click "Complete Cancellation." This will officially cancel your Thai Airways flight and begin the refund process. Redeem your THAI Travel Voucher. In this scenario, you will not be levied with any reversal fees for making cancellation of your flight. This policy or feature can be very flexible for travelers. Executives pointed out that this would cause severe damage or harm to the airlines reputation and brand. Hence, under the Thai Airways cancellation policy, a request for a refund can be made. On flights departing from Europe, you may also have a right to compensation (more on this below). There is no service fee in case you cancel your Thai Airlines reservation online. 2023 Thai Examiner. Reservations are also probably to be reversed when the coronavirus cases rise or fall. Following the Thai Airways cancellation policy, in case a passenger gets infected with a virus, the COVID-19 policy guarantees entire compliance as well as help. Thai Airways resumes flights to Brussels Airport Andr Orban - 7 October 2021 1 Thai Airways will resume flights between Bangkok and Brussels on 1 November, as shown by their newly published timetable. Moribund Airways (formerly known as Thai Airways are going no where fast. Talking point: have you given up on airport WiFi? According to the Bangkok Post, Thai Airways has also jettisoned a number of its aircraft, selling 45 jets and keeping only 58 planes including three Boeing 777-300ERs on lease. But dont start your shopping spree yet, the refunds are expected to be finished by the end of January 2024. The airline expects to have a busy and successful high season in the runup to Christmas 2022 and the 2023 New Year season with other international airlines busy pursuing more lucrative destinations than Bangkok. Customers who had booked flights and accommodation from an agent were protected by the package holiday rules, as were those who bought flights directly from the Thai Airways website and paid by credit card. If successfully implemented, it will see the states shareholding in the flag carrier reduced to 33% in the runup to the firm being refloated on the Stock Exchange of Thailand (SET), a development now expected sometime in 2025. Check- in For Domestic flights Identity card, government official identity card with photo or passport must be presented for adults. Meanwhile, Thai Airways added three more Boeing aircraft to its fleet just this week. The mammoth 2020 loss coincided with the airline . It should be between the revocation and the planes scheduled departure. . Passengers who wish to change travel dates or cancel and refund, please contact your travel agent as soon as possible. Hi Guest, join in the discussion on By studying the Thai Airways cancellation policy, passengers can now quickly learn about the requirement for reversals of their travel and money-back processes. Therefore, you can be eligible for a return by following the same steps as when booking a plane ticket. At the end, a confirmation message regarding Thai Airways cancellation will be sent to your email ID. Join the conversation and have your say on Thailand news published on The Thaiger. Those were acquired in April to meet the demand of increased passenger traffic as the world comes out of the Covid pandemic. Out of these, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website. In 2019, the airline posted a loss of US$382.2 million. Web check-in speeds up your check-in process by offering you the option to check in & print your boarding pass directly from your computer. He graduated with a degree in journalism and communications from the University of California and has been living in Thailand since 2014. , I am disappointed to see that TG is still playing with the client refund. This website is best viewed with Chrome, Firefox, Safari and Internet Explorer v.11 or higher. It was an international roundtrip flight (to Europe) for 2 people, so it was more than 40,000 Baht. -For passengers that already commenced their travels can rebook their ticket at no extra cost, with regards to availability and same fare type.-Passengers can request a partial refund for the travel sectors remaining. The refund processing time may vary depending on the mode of payment. Assuming that the tickets are booked as part of a package that includes taxi hire, hotel reservations, trip services, and so on, you will be levied the appropriate revocation fee. For contact information to your local THAI office, please press here. Part of the recovery for Thai Airways was a massive tightening of the belt, reducing their staff from 29,000 to just 14,400. Passengers may check your flight status here. Well send you an email to re-activate your account and enter a new password. Neill is a journalist from the United States with 10+ years broadcasting experience and national news and magazine publications. Return trip. Inability to adhere to other policy norms, such as. Then, you should inform her/him about revocation and the reason associated with it. A key part of the plan given the green light by the Central Bankruptcy Court which communicated its decision by digital means, was a plan to refund passenger prepayments made before the airline filed for bankruptcy in May 2020. It is reported that part of the deal reached on Thursday with the bankruptcy court was to begin refunding customers who bought tickets before Thai Airways moved in May of this year to file bankruptcy. I see this as stealing from people who for the most part were innocent victims. Refund just landed on the Amex. The airline has faced financial problems since last spring, leaving a trail of passengers who had flights cancelled waiting for refunds. If the cancellation has been done after one day of booking, you will be levied a fee of roughly USD 90 to USD 120. It's more the lack of communication which irritates. Most of the time, reservations have been revoked owing to changes in the travel itinerary, but other causes can also prompt a passenger to refer to a reversal policy. This occurs regularly due to bad weather circumstances. expand_more. TG951/950 Copenhagen -Bangkok Copenhagen are cancelled between 1st of April 30th of June 2021 with the exception of every Sunday. Booking flights with Thai Airways under $99 fligh deals.Thai Airways has lots of flights under $99 for travelers who are looking for budget vacations. Thailand's flagship airline, which aims to exit its debt restructuring in 2024, posted an operating profit of 7.7 billion baht ($220 million) for the year, rebounding from a year-earlier loss of . All customers are now creditors of the company and under Thai law Thai Airways cannot dispurse funds until its rehab is completed. Promotion Code. If the fare terms did allow for a full refund if you cancelled, then you could try your credit cRD. - Passengers that booked their tickets through a travel agency needs to contact them directly. A representative may inquire about the reason for your calling. A flyer may be levied a reversal cost in case he or she revokes a flight in 24 hours of the planned schedule. From. 1 Passenger, Premium Economy & Economy. 5 reasons you shouldn't bin your boarding passes, What to do when an airline cancels your flight, New ways for airlines to win your business, Australia's airport mask mandate will soon come to an end. In the case of standalone flight bookings, the CAA regulation stipulates that airlines should refund passengers within seven days.. As a part of compassion exception policy, Thai Airways offers 100% off on our cancellation, refund, or ticket change service fees for Military travelers. For details on revoked tickets, it is suggested to verify the reservation status online. Select the Cancel option to make the process ahead. The airline, in the course of its rehabilitation, has seen a halving of its workforce from twenty-nine thousand personnel to fourteen thousand four hundred with a resultant monthly wage bill of 700 million, reduced from 3 billion per month previously. 1 was here. Depending on the length of the delay and the distance travelled, you can get up to US$700 in compensation. The struggling airline had previously asked for a government bail-out via a 58.1bn baht ($1.81bn . Delays, flight cancellations, and over bookings may happen on air flights reservations by the issuing airlines. The most I have every paid for Flight in Thailand on Thai was 1200 Baht . To get the refund, the traveller has to wait for 7 to 19 Republiciness days if the payment is done with the . The new planes are decked out with state-of-the-art equipment and are eco-friendly and fuel efficient. Find the lowest prices for flights from Kunming to Jakarta and enjoy award-winning service and in-flight entertainment from Thai Airways See all great offers! The other reasons, concerning the Thai Air tickets cancellation policy, to take this action include the following: Thai Airways may cancel or delay a flight. While you are waiting for the refund, if you wish to redeem the travel voucher, you can make a booking via www.thaiairways.com by December 31, 2023. Thai Airways is forecast to fly 4.4 million passengers in 2022 giving it an average cabin load of 80% to 82%. Economic chiefs promise a brighter 2023 for Thai people despite the more gloomy world outlook for the year, Fears for Aung San Suu Kyi who faces 33 years in a Myanmar prison held under primitive conditions, PM orders full force help for Thai nationals and families linked to the Poipet casino disaster in Cambodia. Thai Airways, or simply known as THAI, is one of the founding members of Star Alliance, the first and largest airline alliance in the world.Thai Airways was awarded by Skytrax with the World's Best Airline Lounges Spa Facility in 2016. It noted that finding the funds such are necessary to do this while in a state of insolvency was no easy task. I . The amount to be refunded, under the revised plans approved by the court, will be linked to the value of the tickets paid for by the customer. parties. Passengers may have entire control over whether or not they may want to travel with the carrier. One year on, Travel Up will not refund because they have not received the refund from Thai Airways, who in turn it would seem, do not have sufficient money to pay refunds and are currently trying to restructure to avoid bankruptcy. The flights were paid for on a credit card and we were due to depart in August. Before calling us, please have your proof of Active Duty* or Veteran Status** ready and announce to our agents that you want to avail this bene. expand_more. 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All rights reserved. This category only includes cookies that ensures basic functionalities and security features of the website. . Sign up to our twice weekly newsletter to get the latest premium travel news, exclusives and inspiration right to your inbox. This website uses cookies to improve your experience while you navigate through the website. Last week it announced a restructuring plan but with it came the news that any customer refunds were unlikely to be processed before June at the earliest. Following the Thai Airways cancellation policy, you can obtain 600 in case a reservation is revoked fourteen days or less before its scheduled departure. The carrier may reverse a ticket owing to technical difficulties in the operating system. Or else, you can connect with the airline over the phone before departing for the airport in such circumstances. Remember that you can request a refund of your original ticket, if the alternative flight does not work . 1 Passenger, Premium Economy & Economy. May have entire control over whether or not they may want to travel with airline... Can get up to our twice weekly newsletter to get the latest Premium travel news, exclusives and right... Were due to Covid - any luck alternative flight does not work pay a reversal cost in you... From Europe, you can raise a refund request online by visiting the official of. The conversation and have your say on Thailand news published on the mode of payment a Baht... Flight ( to Europe ) for 2 people, so it was an International roundtrip flight ( Europe! You should inform her/him about revocation and the reason for your calling in-flight from!, if you cancelled, then you could try your credit cRD from 29,000 to just.. Passengers may have to contact the agent, she said may have to a. 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Blames the airline over the phone before departing for the airport in such circumstances Thai airlines reservation online with! You cancelled, then you could try your credit cRD to initiate your cancellation process so it was an roundtrip! From Kunming to Jakarta and enjoy award-winning service and in-flight entertainment from Thai Airways are no!